Integrated websites

Connect the customer path without creating an ownership mess.

A connected site coordinates tools a business already uses. The job includes understanding boundaries, failure states, access, and who owns each account—not merely adding buttons.

Existing-tool integrations

Booking, forms, newsletters, analytics, catalogs, payment or POS links, and other supported services can be connected after their roles are clear.

State and failure planning

Success, error, cancellation, unavailable, and handoff states are part of the experience when a customer crosses between systems.

Least-privilege access

Client production accounts stay client-owned; technical access is scoped to what the project actually requires.

Questions answered before screens

  1. What system is authoritative? Identify where bookings, orders, messages, or customer records really live.
  2. What data crosses the boundary? Minimize collection and avoid casually creating a second database.
  3. Who supports each part? Separate the website, third-party vendor, and business responsibilities.
  4. What happens when a service is down? Make the customer-facing fallback explicit.

If the workflow needs custom roles, queues, permissions, or business-specific data logic, it may be a custom business tool rather than an ordinary integration.

Exploratory inquiry

Have a real problem to untangle?

An exploratory email starts a conversation only. It does not authorize work, create a contract, or open a payment path.

See the inquiry boundaries